www.dma.org.uk
The DMA UK is the largest trade association
in the marketing communications sector. The DMA's mission
is to maximise value for members, whilst maintaining and
enhancing consumer trust and confidence in the direct marketing
industry. It is the leading organisation supporting the
UK's direct marketing industry (including direct mail, telemarketing,
email marketing, SMS text messaging and e-commerce), encouraging
best practice and self-regulation through its Codes of Practice.
www.callcentre.co.uk
This is the website of CCF magazine. CCF,
is full of information on the call centre and customer service
industry. Use the tool bar above to navigate the site for
access to archived magazine articles, industry discussion,
forthcoming events, the latest jobs and much, much more.
www.contactcentrelink.com
contactcentrelink.com - the online contact
centre newsletter and information service. The site contains
a wide range of essential industry information, up-to-date
news and links to other useful sources.
www.cca.org.uk
The CCA is a professional body for customer
contact centres. CCA promotes the delivery of best practice
through a wide range of products and services encouraging
participation from all organisations in the wider customer
contact centre market.
www.ccma.org.uk
The CCMA (UK)
is an independent, not for profit organisation funded by
membership subscriptions. The CCMA is run on an unpaid,
voluntary basis by an elected Board of call centre professionals
who give up their own time to put something back into their
industry and help to support others. There are no consultants,
no vendors and no vested interests on the CCMA Board.
www.callcentrevoice.com
CallCentreVoice
is the internet's leading community dedicated to improving
the call centre industry. With 7914 members worldwide, we
promote commonsense approaches to the issues that we encounter
every day in our jobs. We do this by making it easy for
our members to sharing ideas and questions with other members,
using our dedicated interactive community.
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